Documentation

Welcome to the Steadbase documentation. Find everything you need to get started and make the most of the platform.

Getting Started

• Add locations — Add your sites with address, type and contact person
• Invite your team — Create users and assign roles (Admin, User, Ticket Creator)
• Create your first ticket — Report an issue and assign it to a responsible person
• Set up maintenance — Create recurring tasks with automatic reminders

AI Features

• Document analysis — Upload invoices, photos or nameplates. The AI detects device, location and issue automatically
• Email assistant — Generate professional emails to contractors and service providers in one click
• Contractor search — Find matching service providers nearby with ratings and specialties

Modules

• Dashboard — KPIs, open tickets, overdue maintenance at a glance
• Service Desk — Ticketing system with status, priorities, tags and comments
• Locations — Site management with floor plans, documents and contacts
• Maintenance — Preventive maintenance planning with intervals and reminders
• Inventory — Asset management with barcode scanning and maintenance history
• Energy — Consumption overview across all locations with CO₂ reporting, DENA benchmarks and EnEfG analysis
• Invoices — Invoice management with status workflow and DATEV export
• Contacts — Contractors, landlords and property managers with ratings and trade assignments
• Email — Integrated inbox with IMAP support and automatic linking via reference numbers

Need Help?

Contact our team — we typically respond within 24 hours.